Introduction:

• What "kinds of people" do you need to achieve your organization's potential?
• The Personal Responsibility Model:  the inescapable link between leadership behavior and a culture where people are accountable for their results.
• The financial impact due to a lack of personal responsibility.
• What kind of environment or culture do you need to attract and retain accountable people?

The Strategic Level 

• Getting the "right people on the bus, the wrong people off the bus, and the right people in the right seats."
• The Trust Model:  four elements of trust that must be present for trust to develop.
• The four People Skills leaders must have to build trust.
• Understanding the implact of leaership behavior on the organization's climate.
• Understanding the impact of differences in behavior on senior team effectiveness.
• The impact the Senior Executive Team has on the trust level, and the organization's culture.

The Organizational Level

• What Kinds of People do you have?  Can you achieve your strategic objectives with the current level of personal responsibility in your organization?
• What is the Level of Trust in your organization?  Can you attract and retain the talent you need with the current level of trust?
• Getting commitment for your Core Values...a vital part of the trust building process.

The Leadership Level  

• Five employee needs that increase engagement, commitment and passion.
• Five Leadership skills needed to meet these needs.
• Is engagement enough, or do you need passionate employees to achieve your vision?
• Why leadership training does not result in increased employee engagement.
• Raising the bar...what standards of leadership should you expect from all managers and supervisors?

Making the Transition 

• Facilitating Change...getting employees to see change as an opportunity, not a threat.
• What is the payoff for your organization when you become what you are capable of becoming?
• Next steps - building the leadership skills you need to increase employee passion.